At Prairie View Ag Supply, our biggest goal is to well serve our loyal customers. If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, please contact our team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our team as soon as possible so we can get it sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
- Items can be returned for Store Credit only. We cannot issue refunds.
- All returns must be received within 30 days* of the date that we ship out your order.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain un-used, un-worn, and all tags must still be attached.
- Include your original receipt. (It helps us out if you circle the item(s) you wish to return.)
- Shipping is non-refundable, unless there was a mistake on our end.
- Please allow our team 5-7 business days to process your return once it is received at our warehouse.
*Please allow 5-10 days for package transit. This will ensure that we receive your return within the 30 day window.